Dealer Education Resources for Used Car
and Buy Here Pay Here Success
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Welcome to Dealer Education Resources, your comprehensive hub for used car, buy here pay here, lease here pay here, and subprime auto dealer learning. This page curates practical guides, compliance insights, process checklists, and training pathways to help independent dealers improve operations, reduce risk, and drive consistent profitability. Explore specialized education across collections strategy, underwriting, portfolio performance, capital planning, sales process, marketing, service operations, accounting, technology integration, and leadership development. Whether you are launching a new BHPH program or scaling multi location operations, you will find step by step frameworks and real world best practices you can put to work today. Start with our high impact resources below, then dive into deeper topic pages, upcoming education and events, and region specific training to meet your goals. Use this page as your trusted roadmap for building resilient processes, training your team, and creating measurable performance gains across your entire dealership.

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This education hub is organized to match how dealers operate every day. Browse by department, compliance need, training level, or growth stage. Tap into practical playbooks, proven KPI tracking methods, and real world scenarios that help your staff learn faster and execute with confidence. Keep exploring and bookmark this page for ongoing dealer education updates.

2023 Conference Photo
2023 Conference Photo
2023 Conference Photo
2023 Conference Photo
Sales Techniques
Advanced Marketing Strategies
Underwriting Best Practices
Collections Management
Smart Inventory Control
Service & Reconditioning
Human Resources
AI Dealership Integration
... and much, much more!

Your Central Hub for Dealer Education Resources

Independent dealers thrive when their teams are aligned around clear processes, strong compliance, and disciplined execution. Dealer Education Resources brings those pillars together in one place, with practical training paths and implementation tools for used car, buy here pay here, lease here pay here, and subprime operations. The goal is simple: reduce operational friction, strengthen cash flow, protect your portfolio, and grow profitably across market cycles.

How to Use This Resource Hub

Core Topics and Linked Resources

These topic clusters connect you to structured training pages with detailed steps, templates, and examples. Each link leads to focused material that you can share with staff for consistent training and execution.

Operations and Process Excellence

Compliance and Regulatory Guidance

Collections, Payment Performance, and Loss Mitigation

Underwriting, Credit Policy, and Portfolio Health

Inventory, Pricing, and Reconditioning

Sales Process, Marketing, and Customer Experience

Accounting, Technology, and Service Operations

Leadership, Talent, and Growth Strategy

Regional and Format Options

Training needs vary by market and format. Access regional pathways designed for local regulations and customer expectations. Use these links to find education that best matches your geography and delivery preference.

Practical Tools You Can Implement Today

Effective education converts to action on the lot, in the office, and on every customer call. Use these tools to accelerate adoption and measure performance gains across teams.

Measuring Results and ROI From Training

The fastest path to ROI is focusing on metrics that drive cash flow and capital efficiency. Start with delinquency, extensions, cash in collections, charge off rate, and recovery rate. For sales and marketing, track appointment show rate, close rate, gross per deal, and rehash success. For operations, monitor days to front line, recon cost per unit, and inventory turns. Build a simple dashboard, review weekly, and tie manager incentives to sustained improvement. Use material in dealer-performance-optimization-education to set baselines and align compensation with outcomes.

Research and Ongoing Learning

Stay current with evolving regulations, consumer expectations, and technology. Visit our research-page-template for curated studies and data sets, follow the blog for new playbooks, and explore education-and-events for workshops and speaker sessions listed on 2025-featured-speakers and 2025-event-agenda. If you have ideas for topics, share them at topic-suggestion. Learn more about our team at meet-us, our mission at about-us, and our community partners at summit-sponsors. Review our policies at privacy-policy and reach out anytime via contact-us.

Helpful Links

Why This Hub Works for Dealers

Dealers need more than theory. You need clear instruction, checklists your team can follow, and metrics that prove the work is paying off. This hub was designed around implementation, with modular training that you can roll out in 30 to 90 minute sessions during huddles or weekly meetings. Each topic is mapped to a measurable outcome, from lowering first payment defaults to speeding reconditioning to improving renewal and trade in retention. Because the content is organized by business model and region, you can train new hires quickly and upskill experienced staff without wasting time on irrelevant material.

If you are early in your journey, start with foundational pages like buy-here-pay-here-practical-dealer-education or lease-here-pay-here-practical-dealer-education. If you are optimizing a mature operation, explore buy-here-pay-here-advanced-operations-training, dealer-advanced-operations-training, and dealer-performance-optimization-education. For portfolio stability in changing markets, focus on buy-here-pay-here-risk-management-training, dealer-risk-management-training, and subprime-risk-management-education.

Above all, make learning continuous. Rotate topics monthly, refresh your dashboards, and align incentives to sustain performance. When teams know what great looks like and have the tools to deliver it, your dealership wins more consistently.

Frequently Asked Questions

This hub includes step by step training for operations, compliance, collections, underwriting, portfolio management, sales and marketing, inventory, service, accounting, technology, leadership, and growth strategy. Each cluster links to deeper pages, tools, and real world examples.

Yes. Training is organized by business model so your team can focus on relevant processes and KPIs. Start with buy-here-pay-here-dealer-education, lease-here-pay-here-dealer-education, or subprime-auto-dealer-education to follow the right path.

Tie training to leading and lagging indicators. For collections, track delinquency, promises kept, and charge off rate. For sales, monitor show rate, close rate, and gross per deal. For operations, track recon cycle time and inventory turns. See dealer-performance-optimization-education for dashboards.

Yes. Foundational pages support onboarding and quick wins, while advanced operations and leadership modules help seasoned managers scale results. Start with dealer-practical-training and progress to dealer-advanced-operations-training as your team levels up.

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BHPH United was formed for the sole purpose of providing education and resources to Buy Here Pay Here dealers. BHPH United and its partners are excited and passionate about the Buy Here Pay Here industry and believe the best way to support it is through current, relevant, and comprehensive education.
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