BHPH United - Buy Here Pay Here Dealer Education and Training for Subprime Auto Financing In House Financing Lease Here Pay Here Operations Compliance Leadership Marketing and Dealer Success Nationwide

Welcome to our dealer workshops and training hub, built for independent used car, buy here pay here, lease here pay here, and subprime operators who want practical, real world education. This page brings together hands on sessions, role based training tracks, and proven playbooks that elevate operations, compliance, collections, sales, marketing, service, and accounting performance. Whether you lead a single rooftop or manage multi location operations, you will find curriculum that turns dealership goals into measurable outcomes. Explore topic tracks like underwriting, portfolio performance, payment enforcement, risk management, and customer retention, plus leadership development tailored for owners, GMs, and department heads. Access regional programs, deep dive workshops, and advanced operations training that move the needle on KPIs such as net charge offs, payment performance, inventory turns, gross profit per unit, and staff productivity. Use this page to map the right workshop sequence for your team and turn learning into bottom line results.

What You Will Learn In Dealer Workshops and Training

Dealership operations move fast. Success depends on a repeatable playbook that aligns sales, inventory, underwriting, collections, service, accounting, and compliance from the first lead to the final payment. Our dealer workshops and training programs deliver that playbook through scenario based lessons, worksheets, and benchmarks you can adopt immediately. Content spans used car, buy here pay here, lease here pay here, and subprime models, and is grounded in current regulations and lender expectations.

Training is built in tracks so that every role gets targeted guidance. Owners and executives focus on capital strategy, profitability, leadership, and growth planning. Sales and BDC teams learn lead handling and process control. Underwriters and collectors refine risk, approval, and account management. Service managers strengthen reconditioning cycle time and warranty outcomes. Accounting and HR teams normalize reporting and controls. Technology leaders drive integrations that reduce manual work and improve data integrity.

Role Based Tracks That Drive Tangible Results

Operations Excellence: See used-car-dealer-operations-training and buy-here-pay-here-operations-training for end to end workflows, KPIs, and management rhythms.
Compliance Mastery: Explore dealer-compliance-best-practices, used-car-dealer-regulatory-compliance-training, and buy-here-pay-here-legal-compliance-education to reduce risk and prepare for audits.
Collections Performance: Improve right party contact, arrangements, and recoveries with dealer-collections-training, buy-here-pay-here-collections-training, and subprime-real-world-collections-training.
Underwriting and Risk: Align scorecards and stip rules with dealer-underwriting-education, buy-here-pay-here-underwriting-education, and subprime-underwriting-training.
Inventory and Pricing: Shorten turn times with used-car-dealer-inventory-management-training and used-car-dealer-pricing-strategy-education.
Sales and Marketing: Lift lead to sale conversion with dealer-sales-training-education and dealer-marketing-training-education plus buy-here-pay-here-sales-process-training.
Service Operations: Improve recon and warranty control via dealer-service-department-training and used-car-dealer-service-operations-training.
Leadership and Culture: Build accountability and coaching habits through dealer-leadership-development-training and buy-here-pay-here-leadership-training.

Formats That Fit Your Schedule

Choose the delivery model that meets your team where it works best. Join multi track events on education-and-events, dive into focused clinics like buy-here-pay-here-dealer-workshops, or bring practical dealer education on site with dealer-practical-training. Advanced operators can pursue dealer-advanced-operations-training for deeper optimization and multi location playbooks. We also publish ongoing insights on blog so your team stays sharp between workshops.

Key Topics Mapped To Your Model

Every curriculum aligns with your business model and market. Buy here pay here operators can explore buy-here-pay-here-operations-best-practices, buy-here-pay-here-collections-best-practices, buy-here-pay-here-compliance-best-practices, and buy-here-pay-here-portfolio-performance-training. Lease here pay here teams can leverage lease-here-pay-here-operations-best-practices and lease-here-pay-here-collections-training. Subprime focused dealers benefit from subprime-operations-best-practices and subprime-compliance-training. Independent used car retailers can start with used-car-dealer-education and used-car-dealer-operations-best-practices to standardize sales and service processes.

Compliance Without Confusion

Regulatory expectations change quickly. Our compliance education breaks down federal and state requirements into checklists and controls you can install right away. Start with buy-here-pay-here-federal-compliance-education, buy-here-pay-here-state-compliance-education, and used-car-dealer-audit-preparedness-education. Dealers seeking a comprehensive view can use federal-compliance-training-for-dealers and state-compliance-education-for-dealers. Audit readiness content turns policies into documented evidence and staff training so your team is prepared every day, not just before an exam.

Collections That Protect Customers And Portfolio

Collections quality defines NPS, charge offs, and cash flow. Learn call cadence, tone, arrangement structures, and legal boundaries through buy-here-pay-here-real-world-collections-training and dealer-collections-training. Use buy-here-pay-here-collections-policy-education, buy-here-pay-here-repo-process-education, and buy-here-pay-here-reinstatement-strategy-training to align policy with empathy and performance. For advanced teams, buy-here-pay-here-loss-mitigation-training and buy-here-pay-here-portfolio-recovery-education show when to rehabilitate, when to rewrite, and when to repossess, all with strong documentation.

Underwriting And Risk Controls

Approvals shape lifetime value long before the first payment. Sessions such as buy-here-pay-here-risk-management-training and dealer-risk-management-training connect scorecards, down payment strategy, term, and vehicle tiering to default probability and expected loss. Underwriting labs cover verifications, income stability, and fraud indicators, with templates from subprime-risk-management-education and buy-here-pay-here-credit-policy-education. Your team leaves with approval authority matrices and exception logging that close the loop between originations and collections.

Sales, Marketing, And Customer Experience

Run a predictable sales engine with dealer-sales-training-education and subprime-sales-process-training. Build a marketing plan that wins local search and drives qualified traffic through dealer-marketing-training-education and buy-here-pay-here-marketing-strategy-education. Workshops also cover customer communication and payment education with buy-here-pay-here-customer-communication-education and buy-here-pay-here-payment-performance-education so customers understand obligations and options from day one.

Inventory, Reconditioning, And Service Control

The right car at the right price is the foundation of every deal. Training on buy-here-pay-here-vehicle-acquisition-training and used-car-dealer-inventory-management-training helps your team source, appraise, and age units with precision. Service leaders streamline recon with buy-here-pay-here-service-operations-training and subprime-service-operations-training to shorten days to front line and control warranty exposure. Tighter processes reduce turns, lift gross, and improve customer satisfaction.

Accounting, HR, And Technology Integration

Strong back office controls accelerate decisions and reduce leak. Sessions on dealer-accounting-training-education and used-car-dealer-accounting-education standardize chart of accounts, cash recon, and reserve tracking. HR leaders gain hiring scorecards and onboarding paths in dealer-hr-training-education and buy-here-pay-here-hr-training. Technology workshops like dealer-technology-training-education and used-car-dealer-technology-integration-training connect your DMS, CRM, payments, and collections tools to reduce manual work and data gaps.

Leadership, Culture, And Multi Location Scaling

Great process needs great leadership. Use dealer-leadership-development-training and buy-here-pay-here-management-training to build coaching rhythms, 1 to 1s, and data driven meetings. For growth minded dealers, dealer-growth-strategy-training and buy-here-pay-here-dealer-growth-planning map capital, people, and process to open the next door with confidence. Multi rooftop operators can leverage buy-here-pay-here-multi-location-operations-training and dealer-performance-optimization-education to standardize dashboards, cadence, and accountability across stores.

Regional And Onsite Options

We meet dealers across the country. Explore regional offerings on buy-here-pay-here-training-southeast, buy-here-pay-here-training-mid-atlantic, buy-here-pay-here-training-northeast, and buy-here-pay-here-training-midwest. State specific programs include buy-here-pay-here-dealer-education-texas, buy-here-pay-here-dealer-education-florida, and buy-here-pay-here-dealer-education-pennsylvania. Lease focused options include lease-here-pay-here-dealer-education-texas and lease-here-pay-here-dealer-education-florida. For teams that prefer a private experience, ask about dealer-operations-management-training delivered onsite and tuned to your KPIs.

Who Should Attend

Owners, operators, and GMs seeking consistent profitability and compliance readiness
Sales, BDC, and marketing teams improving lead handling and close rates
Underwriters and collectors driving portfolio health and payment performance
Service and recon leaders focused on cycle time and cost per unit
Accounting, HR, and technology managers building reliable controls and reports

How We Measure Success

Training is only valuable if it changes outcomes. Every workshop includes a scorecard with baseline metrics, 30, 60, and 90 day checkpoints, and management cadence templates. Common wins include higher appointment show rate, faster approvals, more right party contacts, stronger arrangement kept rate, lower reconditioning days, higher first payment rate, and improved net charge off percentage. Teams also report better staff retention due to clear roles and coaching frameworks.

Helpful Links And Related Learning Paths

Frequently Asked Questions

We begin with a discovery of your KPIs, inventory mix, customer profile, and staffing. Then we match modules from operations, compliance, collections, sales, and service to your goals. Examples and worksheets are tuned to your volume, state rules, and technology stack.

Workshops focus on core skills with step by step tools you can deploy right away. Advanced operations training dives deeper into multi location playbooks, cross store dashboards, capital planning, and leadership systems for sustained growth and scale.

Collectors, account managers, and underwriting leaders all benefit. Training aligns approval criteria with payment performance, teaches schedule control and right party contact, and uses policy education to balance empathy with portfolio protection.

Yes. See federal-compliance-training-for-dealers and state-compliance-education-for-dealers for frameworks that cover disclosures, credit reporting, collections rules, adverse action, and audit readiness, with state specific addenda and checklists.

Many dealers see quick wins within 30 days, such as higher appointment shows, faster approvals, and improved right party contact. Portfolio and charge off gains typically appear over 60 to 120 days as new collections habits and underwriting controls take hold.

Explore More Topics And Events

Continue building your plan with buy-here-pay-here-profitability-training, buy-here-pay-here-capital-strategy-education, dealer-customer-experience-education, and dealer-industry-insights-education. For event details, speaker lineups, and agendas, visit education-and-events, summit-agenda, 2025-event-agenda, and 2025-featured-speakers. Learn about our team on meet-us, see sponsors on summit-sponsors, and review privacy-policy for program data practices.